Help
How can we help?
Quick answers for the website and the app. Still stuck? Write to us.
What do the odds mean?
The chance of no in-person school that day: closed or a virtual day. We publish 20 to 80% for the next school day and never 100%, because only your district makes the call.
Why does my district say “Under 20%”?
No winter weather that matters for school is in the forecast. That is the usual answer most days.
My district announced, but I don't see it.
Announcements come from local TV closings lists and show as “Reported” a few minutes after a list carries your district. Your district's own site or app is always the final word.
My alerts aren't arriving.
Odds alerts go out between noon and 10 PM Eastern, the first time your district reaches the line you picked. In the app, check that notifications are allowed for Snow Day Radar in your phone's settings, then open the Alerts tab and save again.
How do I stop alerts or delete what you keep?
In the app, Alerts, then “Turn off alerts”: that deletes this phone's token. For email, every alert has a link that stops them and deletes your address.
Which states are tested?
Kentucky and South Carolina have passed their own tests against real closure records. Other states show odds marked as still in testing.
Write to us
A person reads every message. Tell us your district and what you saw.
More: how the odds are made, the scorecard, privacy.